How to connect

Get help connecting Monaio to your AI assistant or fixing a problem with your bank connection.

How to connect your AI assistant

Choose your assistant and open its setup guide.

Manage your banks and accounts

Get help connecting a bank, changing your account selection or disconnecting a bank.

Connection problems

Help
I can’t connect my bank

Check that you chose the right bank and completed its sign-in process. Try connecting the bank again. Contact us if the problem continues.

My AI assistant can’t find the connection

Check that you added the connection and enabled it in your conversation. Look for the name you chose during setup.

My transactions aren’t up to date

Bank information updates periodically. Log in and check the bank connection. Sign in to your bank again if access needs renewing.

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Login is not available here yet. Get in touch if you have a question about Monaio.

How to connect